Refund Policy

RETURNS

Because most products on our platform are custom-made based on user-submitted designs, we generally do not accept returns or exchanges.

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DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

You may be asked to provide photos of the issue so we can review the claim.

If the issue is confirmed, we may offer:

• A replacement item
• A refund
• Store credit

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NON-RETURNABLE ITEMS

Custom products that are correctly produced and delivered cannot be returned simply due to:

• change of mind
• incorrect size selection
• preference for another design

Please review product details carefully before placing an order.

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REFUNDS

Approved refunds will be issued to the original payment method whenever possible.

Processing times may vary depending on the payment provider.

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CONTACT

If you have questions regarding a return or refund, please contact:

customerservice@glimwear.com